Every day we deal with different problems and apply the best solutions. Some of the cases are very simple and straight forward, but the others are more complicated. We would like to present a few examples on our website, so you as a client can get an idea on how we can help you with your day to day problems.
Carpet stains disappear
Mr Jones is our long term client and we clean for him every Friday afternoon.
After having a party Mr. Jones has discovered a few carpet stains and tried to remove them himself. Unfortunately, the stains got worse and Mr. Jones had a problem, because his creamy carpet did not look great any more. He decided to call us, Fairies Limited, to find out how much we charge for the carpet wash or if we could help by giving him advice on how to remove the stains.
Luckily we know how to deal with carpet stains and we offered our advice to Mr.Jones and proposed two possible solutions. The first one was to have a specialist visit Mr. Jones’ apartment with our carpet washing machine and remove the stains free of charge. Second solution was to wash his whole lounge carpet half price. Mr Jones decided to just have the stains removed.
We removed the stains successfully and solved the problem. Mr Jones was more than happy and he is still our very good customer. He knows that every time he has a problem he can rely on us to solve it quickly and efficiently.
Green cleaning gives healthy home
Some of our customers have health problems like asthma or allergies. Ms Smith has a bungalow and she was looking for a company which could clean her property without the use of any chemicals.
The client has a health problem. Her home must be shiny and clean, but no chemical products can be used.
Our staff use a steam cleaner and natural products to get the property cleaned, so Ms Smith decided to have the green cleaning done. The steamer is a very powerful machine that removes all germs, lime scale and dirt. The steamer can also be used to clean ovens.
After the first cleaning the bungalow was shiny and clean and Ms Smith was very grateful. The bathroom and kitchen were free of germs and chemicals. Now Ms. Smith is using our services on a regular basis. She now enjoys a very healthy environment at home.
Flexible cleaning hours
Mrs Patel works shifts and she was looking for a cleaning company, which could send the same cleaner on different days or different hours.
Her problem was to have the cleaning done when she is at home and she does not want to explain what has to be done every time. She did some research and found out that usually the cleaning companies offer the same cleaner at the same time or same day.
When she called us we solved her problem by giving her two cleaners working together for the first time. After that she could either have them both cleaning her house or if one was unavailable the other could cover for her. Life is unpredictable and cleaners may have health problems or holidays. That is why a team of two cleaners works great.
Mrs Patel decided to be our client and she only had to give the cleaning instructions once. She reconciles her work and the cleaning schedule successfully with our solution.